The deadlines for preparing orders are approximately 2-3 business days.

If you chose payment by transfer, after you make the transfer we will begin preparing your order!

For WITHDRAWALS you have to wait for an email to arrive letting you know that it is ready to withdraw, our withdrawals are at:

Alonso de Cordova 4212, Of 2B, Vitacura

Hours: Monday to Friday from 10:00 a.m. to 6:00 p.m.

For SHIPPING within the Metropolitan Region, after preparing your order it will arrive at your home between 24 and 48 hours. And for SHIPPING To regions it will depend on the courier times, but it should not take more than 4 days.

Our courier will send you an email with the tracking number. It is the customer's responsibility to track the shipment.