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After you make your purchase, it takes us approximately 15 business days to have it ready. By purchasing PRE-ORDER you promote conscious fashion, where quality is prioritized over quantity and we avoid overproduction and waste of resources.
Printed straight dress pants with a wide-line design, ankle-length and waisted fit. Sewn pleat on the front, zipper and tortoiseshell button to close it. Decorative pockets on each side with tortoiseshell buttons.
Check the measurement chart to choose your size. If you are in doubt about the size, always choose one size larger, remember that garments can be smaller but not larger.
The deadlines for preparing orders are approximately 2-3 business days.
If you chose payment by transfer, after you make the transfer we will begin preparing your order!
For WITHDRAWALS you have to wait for an email to arrive letting you know that it is ready to withdraw, our withdrawals are at:
Alonso de Cordova 4212, Of 2B, Vitacura
Hours: Monday to Friday from 10:00 a.m. to 6:00 p.m.
For SHIPPING within the Metropolitan Region, after preparing your order it will arrive at your home between 24 and 48 hours. And for SHIPPING To regions it will depend on the courier times, but it should not take more than 4 days.
Our courier will send you an email with the tracking number. It is the customer's responsibility to track the shipment.
To manage an exchange or return, you have to keep in mind:
CHANGES
Request it within 30 days from when the product was received. The product must come in perfect condition, with its original packaging, label, unused, without stains or perfume smell. You can make the exchange ONLY for a product from the same collection. You can only make 1 change (Art.21, law 19,496).
RETURNS
In the case of “Withdrawal” , you can request it within the next 10 days from when the withdrawal notification was received. In case of "Shipping" , request it within the next 10 days from when the product was received (Art.21, law 19,496)LEGAL GUARANTEE
All warranties we apply are for manufacturing defects.
In the event of a manufacturing defect in the purchased product, within the first 3 months following receipt, the customer will have the right to one of the following alternatives determined by the company:
Upon making the warranty effective, the product could be sent to Technical Service to certify that its failure or defect is covered by the legal warranty according to the consumer protection law. This could take a few days.
©2018 @rossamolaofficialRossamola SPARut: 76.937.281-4Legal representative: Ignacia Méndez EspinosaAll official contact from Rossamola SPA will be carried out through its official email Tienda@rossamola.com or its Instagram account @rossamolaofficial
All our products can be exchanged for whatever you want from our website. Review our "Exchange and Return" policies.
We ship to all of Chile and the world. We also have FREE pickup in Vitacura.
We are very prepared to personalize your order, if you want to buy a birthday gift, your order is gift wrapped and with a little note written by you.